Welcome, and thank you for visiting Donna's Korner Kollectibles, shop of dolls, accessories, and related collectibles. There's a few other things, too! We wish you a Happy and Blessed Thanksgiving, a Happy Hanukah, and a Merry Christmas, and a Happy New Year.
We sell artist, collectible, and vintage dolls; doll accessories; paper dolls; collectible books and reference books; figurines; plush; sometimes music-related items; kitchen items; gift items; and VHS and DVD movies. Some of our collectibles include Ginny and other Vogue Dolls, Helen Kish, Robert Tonner and Effanbee dolls, Precious Moments, Madame Alexander, Disney, Raggedy Ann and Andy, and variety of others.
*Orders usually ship 2-5 days after payment is received and cleared, and we contact you by email with tracking and insurance nos.
We figure shipping for each international order after it is placed. Wait for us to contact you with shipping choices before paying by PayPal; credit cards will be charged after we figure the shipping and contact you. We will need your name, address, and email address to respond to requests for shipping quotes. If international packages are small and weigh under 4 pounds, they can go to most countries by First Class Package International International with Endicia, InsurePost, or ShipSaver insurance at a savings over Priority Mail International, our default means of shipping internationally. 1st Class International Packages can take up to 6-8 weeks to reach their final destination from circumstances beyond our control, though it is usually 4 to 6 weeks.
If there's no quantity box, there's only 1 item available to order; otherwise there's 2 or more.
On orders $225.00 or more that are not on layaway or special deals, and that are ordered from this site by you, use Coupon Code DKK5 for a 5 percent discount off the total cost of the merchandise; this does not apply to shipping though shipping costs will be based on a lower total. If an order totals $600.00 or more there is an additional automatic one percent discount, which goes up gradually as orders get larger. There may be other coupon specials that will show on the shopping cart pages. The system can accept only one coupon. Use the one that fits your order in the Coupon Area of the check-out form.
Until December 31, 2013, if an order is under $225.00, but at least $75.00, use Coupon Code DKK1 for a 3 percent discount off the total cost of the merchandise if order is not on layaway or a special deal. The coupon code needs to be entered by you.
Use links at the side to navigate to different categories and sections. Use small page numbers at the bottom to go to different pages of large categories. Up to 150 items are on a page. Most pages are arranged by stock numbers which are based on types of dolls. Numbers tend to be oldest items with lowest numbers and newest with highest numbers, though for some manufacturers like Tonner and Effanbee, we have different stock numbers for different collections. Most listings can be expanded to view larger photos or pictures and complete information by clicking on the heading or small photograph. More information page photographs will enlarge when clicked.
Suggested Schedule for Christmas delivery allowing order fill time (can be rain delays); PayPal ships fastest (within USA):
*USPS Parcel Select - Dec. 11
*USPS 1st Class Mail (13 oz & Under) - Dec. 16
*USPS Priority Mail - Dec. 18
*USPS Priority Express - Dec. 20
*FedEx Ground or UPS Ground- Dec. 14 (may be Dec. 16 if in CA, Nev, or AZ)
*FedEx 2 Day - Dec. 18
*All Orders After Dec. 21 expect after Christmas delivery
Priority Express International Mail if outside the country - Dec. 12; all other forms can't be sure of Christmas delivery;
Precious Moments Precious Moments dolls, doll accessories, figurines, ornaments, tender tails, plush, bean bags, magnets, and other items that are for sale. Precious Moments Co., Applause, Enesco, Jonathan and David, and Others.
Raggedy Ann, Andy Raggedy Ann and Andy Dolls, doll-related collectibles, accessories, dolls in Raggedy-type costumes, paper dolls, books and toys inspired by the dolls and toys that Johnny Gruelle created.
Terri Lee Dolls, Outfits All Terri Lee dolls, outfits, and accessories by Knickerbocker, the earliest dolls, and others.
The Doll Maker and Linda Rick Dolls This page is for all Linda Rick and The Doll Maker and Friends Dolls, Precious Moments Inc. from 2010 and some earlier Rick designs, Lee Middleton Moments, Key to My Heart, and Others.
Zwergnase Dolls This page is for listing all Nicole Marschollek-Menzner designed and other Zwergnase artist designed dolls, doll clothes, accessories, books, and other collectible Zwergnase items that are for sale.
PRICING: Please note that all prices are in U. S. Dollars. We take PayPal, VISA, Mastercard, Discover, American Express, money orders in U. S. funds, cashier's and personal checks from U.S.A. banks after they have cleared. Credit cards are taken here and processed through my site at http://www.donnaskorner.com.Shipping and handling are not included in prices, but are added on later.
ORDER PROCESSING POLICY: After you submit your order, you will receive a computer-generated confirmation that your order was placed. If there are extra shipping, handling or other charges for your order, we will let you know the amount when the order is confirmed.
* If you are paying by check or money order, your order will be held for seven (7) days. If payment is not received within that time, the hold will be removed from the item(s) and they will be returned to stock.
* If payment is made by check, we will hold your for an additional 10 to 15 days until our bank clears your check. Current applicable fees will be charged in cases of bounced checks.
* Item(s) paid for by money order are shipped within 3 days after it arrives. If you are paying by credit card or Pay Pal, your order will be shipped within 3 days if possible after receipt. If you are paying by check or money order, your order will be held 7 days for your payment to get, here, and if payment is not received within that time, your order will be cancelled.
If an item is unavailable, any money collected will be refunded. We do keep a backorder listing for unavailable items and offer it to those who tried to order first if it should again become available.
Our order processing time is approximately 2-3 days after payment clears. Normally, you should expect shipment to take about a week within the mainland United States, though U.S.P.S. Parcel Post and media mail takes approximately 2 weeks and sometimes up to 3 weeks. We will process orders as quickly as possible after payment. A telephone number is necessary for FedEx Ground, UPS, and Standard shipping. FedEx, UPS, and Standard also require a street address, as FedEx and UPS cannot ship to post office boxes. FedEx Ground is not available outside the mainland U.S.A. Standard shipping is by the least expensive and most practical way. It varies between FedEx Ground, and insured Parcel Post, insured Media Mail, and sometimes in cases of small light packages by insured Priority Mail or insured First Class mail for orders 13 ounces or less.
Shipping amounts are stated in addition to the item, with item on sale if a single item is ordered alone, but if several items are ordered together or item is going to a foreign country, please use 'Note' or 'Message' links or send email to us at firstname.lastname@example.org or email@example.com. Shipping rates include handling and insurance. Items are always insured and usually go FedEx Ground or insured Parcel Post unless you pay extra for insured Priority Mail. Sometimes for smaller packages Priority Mail with Shipsurance is the most practical means and is used whenever possible. Very small items sometimes go insured First Class Mail if it is more economical. Street address and telephone numbers are required for FedEx Ground and UPS. Shipsurance requires a telephone number or email address. All Post Office Boxes, military posts, off U.S. mainland go by insured Priority Mail or Parcel Post. With the exception of Express Mail we usually insure postal shipments through Shipsurance.
Sales Tax: If shipped to a California address, there's an 7.75% sales tax on total value of merchandise (starting on April 1, 2009) or the extra amount for your locality, if any (not on shipping or insurance costs). If you are a dealer with a resale number, please submit it, your business name, type of business, address, and phone no. The business has to be relevant to the items we sell. This will be deducted from the amount charged.
International shipping is higher and varies with country and shipping method. Please contact us with your name, address, and an email address so we can figure shipping before an item is paid for. We do ship to Canada, Mexico, Europe, Japan and much of Asia, Australia, and New Zealand, but we do not ship to many countries outside of these. Our usual method of international shipping is Express Mail International, Priority Mail International, and for small light items or thin flat items under 4 pounds by First Class Mail International with Shipsurance Insurance. We will also ship to Canada by UPS Canada Standard or FedEx Ground, but we are reluctant to because we have heard of customers having to pay excessive additional broker fees. Because of the potential for fraud, international customers paying by a credit card or PayPal must ship within the same country and to the same person and country as the billing address. Shipping information should be completely and accurately filled out as phone numbers, provinces or counties for states if any, postal codes, and the like. We are limited to places the post office goes. UPS and FedEx go some places the post office does not or ship larger packages to places where they cannot be sent, but the price is very high. We will not lie about values on customs forms, so do not ask.
OUR SHIPPING POLICY: Most items will be shipped by Best_Way-Standard. We may elect to ship by some other carrier and will notify you if that is the case; as this may be mainly motivated by practical considerations as high FedEx Ground rates to rural areas or for small packages. All orders shipped to addresses outside the U.S. will be shipped by insured Express Mail International, insured Priority Mail International, or if it is small enough and weighs under 4 pounds by First Class Mail International Package Services to places that Endicia or Shipsurance will insure. International shipping is more and varies according to country, value, weight, and shipping method. We are not responsible for orders lost in shipping. Priority Mail International cannot be insured through the postal services if it is sent in an envelope or small flat rate box, though this may be a practical and economical way to send items like catalogs and paper dolls, though for many countries we can insure through Endicia and Shipsurance (InsurePost division) (at $2.00 per $100.00) for international shipments that cannot be insured through the U.S. post office. This is a substantial savings to Canada and Europe. Please put a note if you want this, and we will adjust the rate if your package fits the requirements, otherwise it will go Priority Mail International with Shipsurance insurance. On Jan. 27, 2013, the Post Office is sharply increasing First Class International Package rates, and this is especially noticeable to Canada, though this is still the most economical way to ship to other countries if a package is small and light.
We ship to Japan, Hong Kong, China, Republic of Korea, Australia, New Zealand, most countries in Europe, Canada, and most of the Americas. Currently we cannot ship to Africa, some countries in the Middle East, and the Russian Federation. If Shipsurance or Endicia will not insure a shipment to a country, then we cannot ship there. As mentioned, we cannot ship to addresses in different countries than billing sources.
From recent experiences, there are reports of abusive and excessive Customs charges on Express Mail International packages to some European countries such as Spain and France. We do not have any control over these nor does our post office. These are your responsibility. If a package is refused, you are responsible for the shipping costs both ways and safe return. Return is very slow, and PayPal does not refund charges past 60 days; it is the same with credit card companies. Credit card companies charge me fees even for refunds. For that reason refunds on anything returned internationally are for the merchandise only less a 15 percent restocking charge. For now we would recommend Priority Mail International with Shipsurance insurance that does not show on Customs forms for larger heavier items to Europe.
If that rare occasion arises where you feel you must return an item, please contact us for return instructions within three (3) days (by phone or email) of receipt of your item(s). Upon our receipt and inspection of the returned item(s), we will issue a refund for your item(s) if returned in the same condition as it was when it was sent to you excluding any shipping/insurance costs for which you were responsible. Buyer is responsible for return shipping/insurance costs, which will not be reimbursed. Returned merchandise must be received by us within seven (7) days of the date from which you contact us regarding the return.
OUR DAMAGE POLICY: You must take the entire order (all contents and all original packing material) to your local U.S. Post Office, FedEx Ground, or UPS office to file a claim if it was insured through them. If it insured through Shipsurance, please contact us, and we will send the instructions. Above all keep the item and original packaging, and take pictures if possible. The one claim we've had with Shisurance was small and only requested the recipient to fill out a signed form or send pictures to me to submit to them, but the procedure may differ for something more valuable. The U.S. Post Office will send the claim to us for processing. Do not repack and do not mail the damaged items back to us unless requested. This will void the U.S. Post Office insurance and we will not be able to give you a refund.
Shipping can be combined to lower overall costs for multiple items. Inquire for rates if needed, though order form totals them.
So far, we have not found a practical way to do layaway via orders placed through this site by the provided form, but it can be arranged by sending a message to us. We require a 1/3 deposit of the total with shipping, taxes; a sale $100.00 or more; and regular payments. Coupons do not apply to Layaway.
Donna's Korner Kollectibles
Shop of Dolls, Accessories, Collectibles.
Mailing Address: 2689 N. Galley St.
Orange, CA 92865
Shopping cart will take you to a secure site for sending credit card information, when using PayPal, or providing information at this site.
Special Coupon Discount on orders from this site or PayPal. On orders $225.00 or more use Coupon Code DKK5 for a 5 percent discount. From January-December 31, 2013, on smaller orders that are $75.00-$224.99, use Coupon Code DKK1 for a 3 percent discount. You must enter the code yourself on the checkout form. If an order totals $600.00 or more the system automatically deducts one percent from your order in addition to the coupon you may enter. The system can only handle one coupon code. Layaway orders and special deals do not qualify for a coupon or automatic discount.
Our shop's main index is on the left-hand column of this page.
This site's main entrance with links to all parts of it is at; use back arrow to turn here or click main link on the page:
For easily printing postage for domestic and international packages, lower prices on shipping insurance, has plans that are PC and Macintosh friendly, go to this link:>
For an auction and fixed price alternative to Ebay, go to Ebid.net here:>
OUR RETURN POLICY: We're certain you'll be happy with your merchandise. We take extra care to fully describe our items, including any flaws. If you have any questions about the item(s) you are ordering, please send email to us at firstname.lastname@example.org or email@example.com, or use any forms provided for the purpose to ask us about the item before placing your order. Return within 7 days for exchange--you pay postage both ways unless we sent the wrong item or misrepresent an item, and you should send item by an economical insured ground method. Item should be returned in the same condition as it was when it was sent. Otherwise returns must be for exchange of item of same value. Note: any vintage items would be used, and we try to note flaws.
OUR RESTOCKING POLICY: We charge an 10% within the USA and 15% restocking fee for international returns for other than misrepresentation or a flaw that escaped inspection when credit cards or PayPal are used. This fee may be waived when item is exchanged. If more than 60 days have passed, PayPal and credit cards will no longer allow refunds.
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