PRICING: Please note that all prices are in U. S. Dollars. We take PayPal, Google Checkout, VISA, Mastercard, Discover, American Express, money orders in U. S. funds, cashier's and personal checks from U.S.A. banks after they have cleared. Shipping and handling are not included in prices, but are added on later.

ORDER PROCESSING POLICY: After you submit your order, you will receive a computer-generated confirmation that your order was placed. If there are extra shipping, handling or other charges for your order, we will let you know the amount when the order is confirmed.

* If you are paying by check or money order, your order will be held for seven (7) days. If payment is not received within that time, the hold will be removed from the item(s) and they will be returned to stock.

* If payment is made by check, we will hold the item for you for an additional 10 to 15 days until our bank clears your check. Current applicable fees will be charged in cases of bounced checks.

* Item(s) paid for by money order are shipped If you are paying by credit card or Pay Pal, your order will be shipped within 3 days if possible after receipt. If you are paying by check or money order, your order will be held 7 days for your payment to get, here, and if payment is not received or we

* If you are paying by credit card, your order will be shipped If you are paying by credit card or Pay Pal, your order will be shipped within 3 days if possible after receipt. If you are paying by check or money order, your order will be held 7 days for your payment to get, here, and if payment is not received or we

* If you are using our option for a payment service, your order will be shipped If you are paying by credit card or Pay Pal, your order will be shipped within 3 days if possible after receipt. If you are paying by check or money order, your order will be held 7 days for your payment to get, here, and if payment is not received or we

Our order processing time is approximately 2-3 days after payment clears. Normally, you should expect shipment to take about a week within the mainland United States, though U.S.P.S. Parcel Post and media mail takes approximately 2 weeks and sometimes up to 3 weeks. We will process orders as quickly as possible after payment. A telephone number is necessary for FedEx Ground, UPS, and Standard shipping. FedEx, UPS, and Standard also require a street address, as FedEx and UPS cannot ship to post office boxes. FedEx Ground is not available outside the mainland U.S.A. Standard shipping is by the least expensive and most practical way. It varies between FedEx Ground, DHL, and insured Parcel Post, insured Media Mail, and sometimes in cases of small light packages by insured Priority Mail or insured First Class mail for orders 13 ounces or less.

SALES TAX: Shipping amounts are stated in addition to the item, with item on sale if a single item is ordered alone, but if several items are ordered together or item is going to a foreign country, please use 'Note' or 'Message' links or send email to us at dkkdolls@aol.com or webmaster@dkkdolls.com. Shipping rates includes handling and insurance. Items are always insured and usually go FedEx Ground or insured Parcel Post unless you pay extra for insured Priority Mail. Very small items sometimes go insured First Class Mail if it is more economical. Street address is required for FedEx Ground and UPS. All Post Office Boxes, military posts, off U.S. mainland go by insured Priority Mail or Parcel Post.

If shipped to a California address, there's a 7.75% sales tax on total value of merchandise or the extra amount for your locality, if any (not on shipping or insurance costs).

International shipping is higher and varies with country and shipping method. Please contact us with your name, address, and an email address so we can figure shipping before an item is paid for. We do ship to Canada, Mexico, Europe, Japan and much of Asia, Australia, and New Zealand, but we do not ship to many countries outside of these. Our usual method of international shipping is Express Mail International, Priority Mail International, and for light items or thin flat items, First Class Mail International with Outside Insurance. We will also ship to Canada by UPS Canada Standard or FedEx Ground, but we are reluctant to because we have heard of customers having to pay additional broker fees.

OUR SHIPPING POLICY: Most items will be shipped by Best_Way-Standard. We may elect to ship by some other carrier and will notify you if that is the case; as this may be mainly motivated by practical considerations. All orders shipped to addresses outside the U.S. will be shipped by insured Express Mail International or insured Priority Mail International. International shipping is more and varies according to country, value, weight, and shipping method. If an order is small, light, and costs are $10.00 or less it can be sent uninsured First Class International on request, but we are not responsible for orders lost in shipping. Priority Mail International cannot be insured if it is sent in an envelope though this may be a practical and economical way to send items like catalogs and paperdolls, but if it is sent in a box it is insurable. We are considering outside insurance companies for international shipments that cannot be insured through the U.S. post office such as First Class Mail International, which is slow, but may be a substantial savings to many customers.

We ship to Japan, Hong Kong, China, Republic of Korea, Australia, New Zealand, most countries in Europe, Canada, Mexico, and most of the Americas. Currently we cannot ship to Africa and some countries in the Middle East.

If that rare occasion arises where you feel you must return an item, please contact us for return instructions within three (3) days (by phone or email) of receipt of your item(s). Upon our receipt and inspection of the returned item(s), we will issue a refund for your item(s) if returned in the same condition as it was when it was sent to you excluding any shipping/insurance costs for which you were responsible. Buyer is responsible for return shipping/insurance costs, which will not be reimbursed. Returned merchandise must be received by us within seven (7) days of the date from which you contact us regarding the return.

OUR DAMAGE POLICY: You must take the entire order (all contents and all original packing material) to your local U.S. Post Office, FedEx Ground, or UPS office to file a claim. The U.S. Post Office will send the claim to us for processing. Do not repack and do not mail the damaged items back to us. This will void the U.S. Post Office insurance and we will not be able to give you a refund.

Shipping can be combined to lower overall costs for multiple items. Inquire for rates if needed, though order form totals them.

So far, we have not found a practical way to do layaway via orders placed through this site by the provided, but it can be arranged by sending a message to us. We require a 1/3 deposit of the total with shipping, taxes; a sale $100.00 or more; and regular payments. Coupons do not apply to Layaway.